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Presentations from TEC’s Spring Charm School (4/4/09)

Date: Saturday, April 4, 2009

Location: I Hotel and Conference Center; Ballroom A & B. 1900 S. First Street, Champaign

8:45 – 9:00am Registration / Introduction

9:00 – 9:30am Business Travel --> Please email Dawn Sandone at sandone@illinois.edu with any questions.]

  • (30 min) Dawn Sandone; Director of Advancement, Materials Science & Engineering; University of IL automobile and limousine etiquette, air travel, staying at a hotel or at a private home, travel safety, international travel

9:35 – 10:05am International Business Etiquette (download)

  • (30 min) Darcy Sementi; Director of the Hoeft Technology and Management Program; University of IL important differences in etiquette and different cultures; working together across multiple time zones

10:10 – 10:40am Write it Right (download)

  • (30 min) Kim Gudeman; Coordinator of Communications, Coordinated Science Lab; University of IL image of business communications, stationary and letter writing, personal and professional titles, writing aids

10:45 – 11:15am Speak Up (download)

  • (30 min) Susan Newhouse; VP Innovation; TNS Landis the art of public speaking, impromptu presentations, telephone etiquette
11:20 – 11:50am Running Effective Meetings (download)
  • (30 min) Susan Newhouse; VP Innovation; TNS Landis effective meeting management, stay on topic and on time
12:00 – 1:30pm Business Meals (mock business lunch) (download)

Location: Ballroom B

  • Angie Dimit; Director of Advancement, Engineering Administration;
    University of IL
    Table manners, toasts and roasts, place settings, silverware savvy, body language at the table, handling accidents, difficult to eat foods, forms of service

1:50 – 2:20pm Damage Control (download)

  • (30 min) Laura Hollis; Clinical Professor of Business Administration, College of Business & Adjunct Lecturer, IESE & TEC; University of IL handling difficult conversations and sticky situations

2:25 – 2:55pm After Hours (download)

  • (30 min) Rhiannon Clifton; Assistant Director, TEC; Instructor, College of Media; University of IL business entertaining, entertainment events, corporate outings, gifting and accepting gifts
3:00 – 4:00pm Your Life Plan (download)
  • (60 min) James Frost; Director, Programs in Professional Writing, Department of English; University of IL where do you see yourself in ten years and how to get there
 
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