Date: Saturday, April 4, 2009
Location: I Hotel and
Conference Center; Ballroom A & B. 1900
S. First Street, Champaign
8:45 – 9:00am Registration
/ Introduction
9:00 – 9:30am Business Travel --> Please email Dawn Sandone at sandone@illinois.edu with any questions.]
- (30 min) Dawn Sandone; Director of Advancement, Materials Science & Engineering; University of IL automobile and limousine etiquette, air travel, staying at a hotel or at a private home, travel safety, international travel
9:35 – 10:05am International Business Etiquette (download)
- (30 min) Darcy
Sementi; Director
of the Hoeft Technology and Management Program; University of IL important differences
in etiquette and different cultures; working together across multiple
time zones
10:10 – 10:40am Write it Right (download)
- (30 min) Kim Gudeman; Coordinator of Communications, Coordinated Science Lab; University of IL image of business communications, stationary and letter writing, personal and professional titles, writing aids
10:45 – 11:15am Speak Up (download)
- (30 min) Susan Newhouse; VP Innovation; TNS Landis the art of public
speaking, impromptu presentations, telephone etiquette
- (30 min) Susan Newhouse; VP Innovation; TNS Landis effective meeting management, stay on topic and on time
Location: Ballroom B
- Angie Dimit; Director of Advancement, Engineering Administration;
University of IL
Table manners, toasts and roasts, place settings, silverware savvy, body language at the table, handling accidents, difficult to eat foods, forms of service
1:50 – 2:20pm Damage Control (download)
- (30 min) Laura
Hollis; Clinical Professor of Business Administration, College of
Business & Adjunct Lecturer, IESE & TEC; University of IL handling difficult
conversations and sticky situations
2:25 – 2:55pm After Hours (download)
- (30 min) Rhiannon
Clifton; Assistant Director, TEC; Instructor, College of Media;
University of IL business entertaining,
entertainment events, corporate outings,
gifting and accepting gifts
- (60 min) James Frost; Director, Programs in Professional Writing, Department of English; University of IL where do you see yourself in ten years and how to get there


